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8px;font-size:clamp(1.65rem,5vw,2.35rem);line-height:1.15}.help-hero__lead{color:var(--color-text-secondary);max-width:36rem;margin:0 0 18px;line-height:1.5}.help-hero__cta{flex-wrap:wrap;gap:8px;margin-top:14px;display:flex}.help-search{flex-wrap:wrap;align-items:stretch;gap:8px;display:flex}.help-search__input,.help-input,.help-textarea{border:1px solid var(--color-border);background:var(--color-surface);border-radius:var(--radius-3);width:100%;min-height:44px;color:var(--color-text);font:inherit;padding:12px 14px}.help-search__input{flex:1;width:auto;min-width:min(100%,200px)}.help-textarea{resize:vertical;min-height:120px}.help-section{margin-top:28px;animation:.5s both help-rise}.help-section h2{letter-spacing:-.01em;margin:0 0 12px;font-size:1.05rem}.help-section__head{flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:12px;margin-bottom:12px;display:flex}.help-section__head h1,.help-section__head h2,.help-my__head{margin:0}.help-my__head{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-bottom:16px;display:flex}.help-my__head h1{margin:0}.help-back{color:var(--color-text-secondary);margin-bottom:12px;font-weight:500;text-decoration:none;display:inline-block}.help-back:hover{color:var(--color-accent)}.help-list{margin:0;padding:0;list-style:none}.help-list li{border-bottom:1px solid var(--color-border)}.help-list a{color:var(--color-text);padding:14px 4px;font-weight:600;text-decoration:none;display:block}.help-list a:hover{color:var(--color-accent)}.help-cats{flex-wrap:wrap;gap:8px;display:flex}.help-cat{border:1px solid var(--color-border);background:var(--color-surface);color:var(--color-text);border-radius:var(--radius-3);cursor:pointer;min-height:44px;font:inherit;padding:10px 14px}.help-cat.is-active,.help-cat:hover{border-color:color-mix(in srgb, var(--color-accent) 45%, var(--color-border));background:color-mix(in srgb, var(--color-accent) 12%, var(--color-surface))}.help-article-list{gap:8px;margin:0;padding:0;list-style:none;display:grid}.help-article-list a{border-radius:var(--radius-2);border:1px solid var(--color-border);background:color-mix(in srgb, var(--color-bg) 40%, var(--color-surface));color:var(--color-text);justify-content:space-between;align-items:center;gap:12px;min-height:52px;padding:14px 16px;font-weight:600;text-decoration:none;transition:border-color .15s,transform .15s;display:flex}.help-article-list__title{flex:1;line-height:1.35}.help-article-list__chev{color:var(--color-text-secondary);flex-shrink:0}.help-article-list a:hover{border-color:color-mix(in srgb, var(--color-accent) 35%, var(--color-border));transform:translateY(-1px)}.help-empty{border:1px dashed var(--color-border);border-radius:var(--radius-2);text-align:center;justify-items:center;gap:12px;padding:22px 18px;display:grid}.help-empty__actions{flex-wrap:wrap;justify-content:center;gap:8px;display:flex}.help-article h1{letter-spacing:-.02em;margin:8px 0 16px;font-size:clamp(1.45rem,4vw,2rem);line-height:1.2}.help-article__body{color:var(--color-text);font-size:1.02rem;line-height:1.7}.help-article__body p{margin:0 0 1em}.help-article__list{gap:.45em;margin:0 0 1.1em;padding-left:1.25rem;display:grid}.help-article__list li{padding-left:.15rem}.help-article__feedback{border-top:1px solid var(--color-border);background:linear-gradient(to top, var(--color-bg) 70%, transparent);margin-top:28px;padding:18px 0 8px;position:sticky;bottom:0}.help-article__thanks{color:var(--color-text-secondary);margin:0}.help-article__actions{flex-wrap:wrap;gap:8px;margin-top:10px;display:flex}.help-form-page h1,.help-track h1,.help-my h1{letter-spacing:-.02em;margin:10px 0 8px;font-size:clamp(1.35rem,3.5vw,1.75rem)}.help-form{gap:14px;max-width:560px;margin-top:18px;display:grid}.help-field{border:none;gap:6px;margin:0;padding:0;display:grid}.help-field>span,.help-field>legend{font-size:var(--control-font-sm);color:var(--color-text-secondary);font-weight:600}.help-field__hint{font-size:var(--control-font-sm);color:var(--color-text-secondary);font-weight:400;line-height:1.4}.help-channel-row{flex-wrap:wrap;gap:8px;display:flex}.help-channel{border:1px solid var(--color-border);border-radius:var(--radius-3);cursor:pointer;background:var(--color-surface);align-items:center;gap:6px;min-height:44px;padding:10px 14px;display:inline-flex}.help-channel.is-active{border-color:color-mix(in srgb, var(--color-accent) 45%, var(--color-border));background:color-mix(in srgb, var(--color-accent) 12%, var(--color-surface))}.help-form__actions{margin-top:4px}.help-thread{gap:10px;margin:18px 0;display:grid}.help-bubble{border:1px solid var(--color-border);border-radius:var(--radius-2);background:var(--color-surface);padding:12px 14px;animation:.3s both help-rise}.help-bubble--operator{background:color-mix(in srgb, var(--color-accent) 8%, var(--color-surface))}.help-bubble--system{color:var(--color-text-secondary);background:0 0}.help-bubble__meta{font-size:var(--control-font-sm);color:var(--color-text-secondary);margin-bottom:4px}.help-track__desc{white-space:pre-wrap;color:var(--color-text-secondary)}.help-ticket-list{gap:8px;margin:0;padding:0;list-style:none;display:grid}.help-ticket-row{text-align:left;border:1px solid var(--color-border);background:var(--color-surface);border-radius:var(--radius-2);cursor:pointer;grid-template-columns:auto 1fr auto;align-items:center;gap:12px;width:100%;padding:12px 14px;display:grid}.help-ticket-row:hover{border-color:color-mix(in srgb, var(--color-accent) 35%, var(--color-border))}.help-ticket-row__num{color:var(--color-text-secondary);font-weight:700}.help-ticket-row__subject{font-weight:600}.help-ticket-row__status{font-size:var(--control-font-sm);color:var(--color-text-secondary)}.help-admin{height:100%;padding:var(--space-1);overflow:auto}.help-admin__head h1{margin:0 0 6px}.help-admin__card{margin-top:var(--space-2);background:color-mix(in srgb, var(--color-bg) 35%, var(--color-surface));border:1px solid var(--color-border);border-radius:var(--radius-2);padding:var(--space-2);gap:10px;max-width:760px;display:grid}.help-admin__card h2{margin:0 0 4px;font-size:1.05rem}.help-admin__list{margin:0;padding-left:1.1rem}.help-admin__article-row{justify-content:space-between;align-items:center;gap:8px;margin-bottom:6px;display:flex}.help-admin__check{font-size:var(--control-font-sm);align-items:center;gap:8px;display:inline-flex}.help-admin__actions{flex-wrap:wrap;gap:8px;display:flex}.sup-rail__nav a.sup-rail__ext,.sup-rail__nav .sup-rail__ext{border-radius:var(--radius-3);width:48px;height:48px;color:inherit;opacity:.85;flex-direction:column;justify-content:center;align-items:center;gap:2px;font-size:.62rem;text-decoration:none;display:flex}.sup-rail__ext:hover{opacity:1;background:#ffffff1a}@keyframes help-rise{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}@media (width<=700px){.help-top__inner{flex-wrap:wrap;gap:8px 10px;padding:10px 14px}.help-brand{flex:auto;min-width:0}.help-brand__text{text-overflow:ellipsis;white-space:nowrap;font-size:.95rem;overflow:hidden}.help-top__actions{margin-left:0}.help-top__nav{flex-flow:row;flex:100%;order:3;gap:2px;width:100%;min-width:100%}.help-top__nav a{text-align:center;flex:1 1 0;justify-content:center;align-items:center;min-height:44px;padding:10px 8px;display:inline-flex}.help-top__workspace{display:none}.help-main{padding:18px 14px 40px}.help-search{flex-direction:column}.help-search__input{width:100%;min-width:0}.help-search .help-btn,.help-hero__cta .help-btn{width:100%}.help-article__actions .help-btn{flex:140px}.help-channel-row{grid-template-columns:1fr;display:grid}.help-channel{width:100%}.help-ticket-row{grid-template-columns:1fr;gap:4px}.help-foot{flex-direction:column;align-items:flex-start;padding:14px 14px 24px}}@media (width>=901px){.help-main{padding-top:36px}}